GUIDELINES TO CLIENTS/PARTNERS WHOSE PROPERTIES WE MANAGE!

First of all, we would like to thank you for the trust you place in us by entrusting your properties

under our management!

We would like to make a few recommendations and clarifications regarding our joint activities.

They are entirely to improve our joint activities.

With these guidelines, we hope that all parties will be satisfied - You as Owners, the Clients who rent your Apartments and We as people performing the Service - renting.

This way we will have a WIN/WIN situation and no one will be harmed, rather they will be well rewarded.

Let's move on to them;

1. First important thing is that We at Best Choice Holidays are fully aware that the properties are entirely your property! We would never have disposed of them as our own despite the powers you have given us.
   
2. The property must have the following amenities to be rented out well; with two sets of linen for each sleeping place that your property has (preferably completely white). That is, if it is for two people, let there be 4 sets of sheets. If your property has a kitchen, let there be at least the minimum appliances, dishes and utensils in it.
3. We ask you when you decide to visit your properties to inform us оn time. First of all, when you have decided to Close the dates for your visit, so that we can do it for you. And once again at least a day or two before your arrival so that we can include you in the cleaning schedule. The system does not show the dates that are closed and it is possible that we will miss your arrival. So please, we will not be angry with you if you write to us more often.
4. Leaving personal belongings in your summer home; We ask you if you want to leave your personal belongings that you want to use only for you, such as; sheets, pillows, clothes, towels, children's toys and others, to purchase a cabinet/wardrobe that has a lock that only you will have a key to. Please do not leave your personal valuables in your apartments!!!
5. Furnishing your apartments; please do not buy expensive appliances and expensive furniture in general. As well as small items that can be easily taken. Such as beach umbrellas, inflatables, expensive decorations, toys and other easy-to-take items. The probability of not finding them is very high. We do not have the physical ability in the height of the season to check all the small things that may be missing. We check the most important techniques such as: televisions, air conditioners, stoves, irons, etc. It is quite difficult to monitor the rest of the things. And we are responsible for them!
6. If there are any appliances that have broken down due to wear and tear and age, please have them replaced by you. Only if they are broken or damaged by the guests is our responsibility.
7. If you read a bad review from a Guest, please ask us first before assuming that the fault is entirely ours. Of course, we can make mistakes, but everything is fixable. Also, keep in mind that there is a certain percentage of customers who would write a bad review even if they were in the most expensive hotel in the world!
8. Please pay your electricity, water, TV and internet bills on time. They must be paid from April 1st to October 30th. It is even desirable all year round. We very often have reservations out of season.
9. Please be patient when we have to pay your income at the end of the season. Sometimes Booking as well as other platforms are slow with payments. We need to receive all the money in order to be able to send your percentage/income. You will receive your income by mid-December at the latest.
10. Annual report and calculation of income from your property. Together with sending the money, you will receive a report on the movement of Reservations during the season in your property. This file in PDF format directly from the Booking system and cannot be manipulated. On the right is the amount received as turnover and on the left is the Booking commission. Accordingly, from the large amount you subtract the small amount (Booking commission) after which the remaining amount is divided in a percentage ratio according to our contract! Sometimes cleaning after your stay, repairs that were due to the obsolescence of the equipment, unpaid bills for electricity, water, internet or maintenance fees are deducted from these amounts. All of this is naturally described and proven as an expense. This file is connected to all other platforms we work with and reports all overnight stays. But at the moment we are concentrating entirely on Booking, due to the fact that they are the most turnover on the market in Europe. We are the only company that provides this PDF file to owners in the rental property market. We want our relationships to be clean and transparent with our partners, that is, with you!
11. We ask you to "Normalize" your expectations for the income from your property. What do we mean? This is a summer property first, the season in which there is the most occupancy is two months, the rest of the time Reservations are fewer and are at a lower price. However, properties in cities have a yield of about 3-4%. and are much more expensive. There is no way that properties that are on the sea can make much more money. However, there are properties that reach up to 8-10% yield, but you have to keep in mind at what price you bought your property?! Don't forget that you can also use your property whenever you want, while this cannot happen if you rent it out on a monthly regular rent. It is certainly a better investment than not renting it out. Keep in mind that in the long term the price of properties increases and this is the greatest return on your investment! And during this time, by renting it out without commitments you will have no expenses and even have income. So you have certainly made the BEST CHOICE by purchasing a property by the sea.

Thank you for your understanding. We can promise that we will do our best at this stage!

We wish you many successful seasons, good income and pleasant emotions on our Coast!!!

With Respect

The "Best Choice Holidays" Ltd. Team